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File: /var/www/html/index.php
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Function: require_once

Return&refund

Refund, cancellation and return policy:

Once a return is requested, our courier partners will pick up the item within 7 days. We provide a simple refund policy for all the products sold on our website. Refunds are processed in a maximum of 30 days from the date on which returned goods will be received. In case of prepaid order through Credit Card, Debit Card, or Net Banking, the amount will be refunded back to the account from which it was paid within a maximum of 15 working days. In the case of any issue email us at info@indianvaidyas.com).

Conditions when the products be returned/replaced

Conditions when the products be returned/replaced.
Wrong product delivered.
Incomplete order.
Damaged product delivered (Tampered item/Physical damage/or packaging).

Conditions when replacement/return requests will not be accepted.

• Original packaging missing
• Used/opened/altered item.
• Return or replace request is generated after 7 days from the date of delivery.
• The missing/ damaged item is reported after 48 hours from the date of delivery.

Cancellation policy:

Once your order has been dispatched, we regret to inform you that no cancellation can be done. Please feel free to get in touch with us at info@indianvaidyas.com. If you wish to cancel your order after it has been dispatched but up to 24 hours of placing your order only.

Cancellation of unusual orders

We reserve the right at our sole discretion to reject, cancel or limit your order. The reasons may include errors in pricing, certain issues identified by our fraud avoidance department or any order placed using a technological loophole or glitch, etc. We will notify you in case your order has been canceled fully or partially or if any additional information is required to ship your order.

Refund for cancellations of unusual orders

In case of cancellations, refunds are processed in a maximum of 15 working days from the date on which the order is cancelled. For prepaid orders through Credit Card or Debit Card, the amount will be transferred back to the account from which it was paid.